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Thunderbird not starting: libssl3.so missing & how to install

(5 posts) (2 voices)

• Started 11 years ago by k
• Latest reply from k
• This topic is resolved

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1. 

   k
   

   offline

   Member

   Hello,

   Just started using slitaz 4.0 recently and think it's superb. I did have Thunderbird working but today it stopped. I believe this is as a result of installing Flash.

   I tried to run Thunderbird from the terminal and got a message saying "libssl3.so: version 'NSS_3.13.2' not found"

   I found somewhere I can download it from (http://pkgs.org/download/libssl3.so) but I'm unsure which type i.e. Debian or what? If I do download it where do I place it, in usr/lib?

   Is there another way to do this through tazpanel for example?

   Thanks in advance.

   Posted 11 years ago #
2. 

   Aleksej
   

   offline

   Coder-hobbyist

   Mr k,

   1. Search for libssl3.so file in the 4.0: http://pkgs.slitaz.org/search.sh?file=libssl3.so&version=s
   2. Seems like you need package named nss. Click "nss" link to download package.
   3. Go to folder where your package, double click it, enter root password, press "Install".

   ------ or ------------------------

   1. Search libssl3.so as above
   2. To install "nss" package: open terminal, type su and enter root password; type next command: tazpkg -gi nss

   ------ or ------------------------

   1. Search libssl3.so as above
   2. Enter TazPanel using root login and password
   3. Go to "Packages", enter "nss" to search field, press enter, click link "nss", press "Install" button.

   I hope, nss package will solve your problem, because I don't use Thunderbird.

   Posted 11 years ago #
3. 

   k
   

   offline

   Member

   So I thought I'd worked it out:

   booted slitaz from cd, found the file and copied it to my home directory, re-booted, copied the libssl3.so file to usr/lib and ran thunderbird.

   No! Same message:

   "XPCOMGlueLoad error for file /usr/lib/lib/thunderbird/libxpcom.so:
   /usr/lib/libssl3.so: version 'NSS_3.13.2' not found (required by /usr/lib/thunderbird/libxul.so)
   Couldn't load XPCOM."

   What next?

   Also, why can't I copy / paste from / to xterminal?

   Thanks.

   Posted 11 years ago #
4. 

   k
   

   offline

   Member

   Thanks for quick reply Aleksej. I searched for nss in packages and I have nss but it's version 3.13.3 and Thunderbird wants version 3.13.2.

   I did a brief internet search and the links / info seem quite in-depth.

   How can I remove version 3.13.3 and install 3.13.2? I need this pretty quick as Thunderbird is my email client.

   Is it easier just to re-install entire system? But then this might happen again. What about uninstalling Flash (as I think this caused the problem)? Is it definitely the nss version or is it that I've put the libssl3.so in the wrong place?

   Lots of questions - sorry!

   Posted 11 years ago #
5. 

   k
   

   offline

   Member

   OK solved! Just realised that the packages showing in tazpanel with a green arrow are not necessarily installed.

   So, I installed version 3.13.3 from tazpanel and thunderbird is working again.

   Thanks for your help!

   Posted 11 years ago #

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